Occasionally, it may be necessary to suspend a cardholder’s project-based competency.  If the competency is a requirement of a job role, in the event the competency is suspended, the job role will become invalid. 

 

In addition, if that competency is assigned as a requirement (for entry to a Network, project or site), suspending the competency would prohibit the cardholder from accessing the network, project or site having this requirement.

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This instruction applies to the following RIW System User Roles:

• Advanced Project Admin
• Project Admin
• Site Admin

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Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 

Step 2: Search My People shortcut

Click on the Search My People shortcut from the main dashboard.

Step 3: Search for the cardholder

Use the Search criteria to find the cardholder's profile.  from the returned list, highlight the cardholder's row and click the Edit button.  The cardholder's profile will appear.

Step 4: Choose relevant Competencies tab

Click on either Project-Based Competencies, Site-Based Competencies or Zone-Based Competencies tab to generate a list of competencies.

Step 5: Competency listing

When the competency to be suspended has been located, click on the Suspend/Restore a Competency button.

Step 6: Suspend/Restore a Competency

To suspend a competency, click on the Suspend link against the the competency to be suspended.

Step 7: Suspension Reason

Provide a Suspension Reason from the drop down and click the Save button.

Step 8: Restoring a Competency

As per Step 6, click on the Restore link next to the competency to be restored.  Once the link has been clicked, the competency has been restored.

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RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000153932

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