Award a competency using the Web Card Reader

This article details how to award a competency to a Rail Industry Worker using the Web Card Reader.

This instruction applies to the following user roles:

  • Access Controller


Login to the Web Card Reader at, following instructions in How to log in and use the Web Card Reader.


To award a competency to a Rail Industry Worker, click on Competencies > Choose Competency.


Select the Competency type:

  • Available includes all competencies available for issuing at the site.  These could include project or site inductions, or other competencies set as required for site and awardable by an Access Controller.
  • Scheduled includes pending site-based competencies that have been set for delivery at a certain time. For more detail about this, refer to View and award scheduled site-based competencies using the Web Card Reader.

You can then select the Competency Category and Competency unit to be awarded to the Rail Industry Worker from the available options.

Click Proceed.


The details of the competency will appear at the top of the screen.

Click the Award button to choose the Rail Industry Worker to award the competency to. You can either scan the QR code on their RIW card using a camera or QR scanner, or use the Forgotten Card function.


Once the RIW card has been swiped, the Rail Industry Worker profile will display.

To add evidence to the competency, click the Add Evidence button and then Browse to locate the evidence on your device.

Note: The Web Card Reader only supports evidence files in .jpg and.png formats and a maximum file size of 5Mb.

Next, click the Add button then Award.

When adding evidence on a mobile device, there is an additional option to use the device’s camera to take a photo of any supporting evidence.


You will return to the Competencies screen, which will display all competencies issued to Rail Industry Workers during your session. You can then continue to add more competencies by clicking on Choose Competency.

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