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How does a Premium Functionality Employer suspend or restore an employer competency?
Premium Functionality Employers can suspend and restore employer based competencies held by cardholders.
Note: Employer competencies cannot be suspended by the RIW Service Desk. This is a function that only Premium Functionality Employer Administrators can perform for their own competencies.
This instruction applies to the following RIW System User Roles:
- Employer Admin (Premium Functionality Employer)
- Employer Admin - No Payment (Premium Functionality Employer)
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 5: Employer Competencies list
Locate the competency to be suspended from the list. Click on the Suspend/Restore a Competency button.
Step 6: Suspend the competency
Click on the Suspend link next to the competency to be suspended.
Step 7: Suspend/Restore a Competency reason
Complete the Suspension Reason from the drop down reasons and click the Save button.
Step 8: Restoring an employer competency
From Step 5, click the Suspend/Restore a Competency button.
Step 9: Restore an employer competency
Click on the Restore link next to the competency to be restored
The competency has now been restored.
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