Sometimes an employer competency may have been awarded in error, which can be corrected via the cardholders RIW profile.

IMPORTANT: The consequences of deleting an awarded competency could affect the cardholder’s authority to work, therefore, this action should be used with extreme caution.

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This instruction applies to the following RIW System User Roles:

• Employer Admin (Premium Functionality Employer)
• Employer Admin - No Payment (Premium Functionality Employer) 

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Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 

Step 2: Search My People shortcut

Click on the Search My People shortcut from the main dashboard.

Step 3: Search for the cardholder

Use the Search criteria to find the cardholder's profile.  From the returned list, highlight the cardholder's row and click the Edit button.  The cardholder's profile will appear.

Step 4: Employer Competencies tab

Click on the Employer Competencies tab to generate a list of the competencies.

Step 5: Employer Competencies list

Click on the Delete a Competency button.

Step 6: Delete a Competency dialogue box

Click on the Delete link next to the competency to be deleted.

Step 7: Confirmation of deletion

Click the OK button to confirm the deletion.

The competency has been deleted.

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RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000155132

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