How to place a kiosk into evacuation mode

This article details the steps required to place a site managed by an RIW System enabled kiosk into evacuation modeWhen a site is placed into evacuation mode, a notification (email/SMS) is broadcast to all swiped-in cardholders, directing them to the designated evacuation / muster point. This mode also prevents new cardholders or visitors from signing into a site through the kiosk once it has been placed in evacuation mode.

For sites that have more than one kiosk or tablet, all units will be placed into evacuation mode simultaneously, as this function is performed in the RIW System and not on the kiosk itself.

When a kiosk is placed into evacuation mode, all turnstiles and transient points will provide free access (no authority to work check or scanning of RIW cards is required) for workers to exit the site and emergency services to enter the site.

This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Project Admin
  • Site Admin

Step 1: Log in to the RIW System

Go to and login using your credentials. 

Step 2: Administration tab

Click on the Administration tab.

Step 3: Site icon

Click on the Site icon

Step 4: Identify site

Highlight the site and click on the Edit button.

Step 5: Kiosk tab

Click on the Kiosk tab located on the left hand side of the screen.

Step 6: Site status

Set the Site Status to Evacuation Mode and confirm by clicking the OK button on the Evacuation Mode dialogue box .

Step 7: Save change

Click the Save button to send the SMS and Email messages to all swiped-in workers on the site.

Once the site has been placed into evacuation mode, the Kiosk will also display the following notification on screen, preventing cardholders and visitors from swiping in to site. This screen will remain in place until the site is returned to Open mode.

Step 8: Muster list

To check cardholders and visitors at the emergency assembly point, a Muster List can be produced.  For instructions on how to run a Muster List, please refer to instructions at How does a company manage a muster list?

Step 9: Remove evacuation mode

To remove the site from Evacuation mode, return to the Site screen described in Step 6, and change the Site Status to Open. The warning message will be removed from the Kiosk screen, allowing cardholders to swipe in/out of site.

RIW Knowledge Centre Article Link:

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