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How can a cardholder update their notification preferences in myRIW?
This article will detail how a cardholder can update their communication preferences in their myRIW profile.
This instruction applies to the following RIW System User Roles:
- myRIW User (i.e. RIW cardholder)
Step 1: Log in to MyRIW
Go to https://app.riw.net.au/MySkillGuard/Account/LogOn and login using your credentials. If you haven't yet created your myRIW, please refer to the RIW Knowledge Centre article How does a cardholder create a myRIW profile?
Step 2: Manage my Account shortcut
Click on the Manage my Account shortcut.
Step 3: Change Notification Preferences
Click on Change Notifications Preferences shortcut.
Step 4: Update preferences
In the Change Notifications Preferences screen, a cardholder can toggle on and off the various RIW System notification preferences such as:
- Allow company messages in Vircarda, the app where a virtual RIW card is stored. A company message is sent from a Network Operator or Premium Functionality Employer regarding working on their network/project/site, or about a job role or competency you hold.
- Allow notifications about employment and/or association requests, subscription expiries, competency expiries, medical expiries, and job role leave dates.
Clicking on the drop down menu beside each item allows a cardholder to choose further options:
- Do not send
- Email only
- Vircarda only
- Email and Vircarda
Once the preferences have been updated, click Save Changes.
Note: some users may experience difficulties in updating their notification preferences when using Internet Explorer. Please try in an alternative browser.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000166611
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