How does a Premium Functionality Employer request verification functionality for employer based competencies?

Currently the RIW System allows Premium Functionality Employer Admins to verify assigned employer based competencies.  From 16 September 2021, this functionality will be extended to Advanced Project Admins.

This article outlines how the primary contact of a Premium Functionality Employer can request employer based competency verification functionality for an Employer Admin or Advanced Project Administrator.

The following table shows what competencies can be verified by an Employer Administrator or Advanced Project Administrator.


Competency TypeEmployer AdminAdvanced Project Admin
Employer based competencyYESNO
Project based competencyYESYES
Site based competencyYESYES

NOTE: An Advanced Project Admin can only be a verifier for Projects and/or Sites that they are associated with on behalf of the Premium Functionality Employer.

This instruction applies to the following RIW System User Roles: 

  • Employer Admin (Premium Functionality Employer)

Step 1 - Service Request

Go to the Request to become a verifier service request at by selecting category & sub-category mentioned in the below screenshot.

Step 2 - Fill in Service Request 

Fill in the required details, noting that fields marked with an asterisk (*) must be completed.  

Once the request is complete, click Send to raise a ticket with the RIW Service Desk. The requester and verifier will be contacted once functionality is enabled.

For more information about what this functionality supports, please refer to the RIW Knowledge Centre articles How does a Premium Functionality Employer create or edit an employer competency? and How does a Premium Functionality Employer perform verification on an employer competency?

RIW Knowledge Centre Article Link:

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