How does a Rail Industry Worker complete an E-Learning course?


This article describes how a Rail Industry Worker can log in to the RIW E-Learning platform, change their password and complete an issued E-Learning course.


Some E-Learning courses may require payment by the Rail Industry Worker. Course costs are set by the E-Learning Course Owner and can range in price from AUD$0-$40.00+GST.




This instruction applies to the following user roles:

  • Rail Industry Worker 


1


When a Rail Industry Worker is enrolled in an E-learning course through the RIW System, the worker will receive an email requesting them to complete a course.


If the course is free, the Rail Industry Worker will receive the following email:


Subject:  Course completion requested


Hi XXXXX,

You are required to complete the following e-learning course:
XXXXX

Please click the following link to access your course:
https://elearning.riw.net.au/course/view.php?id=xxxxxxx

Username: 20XXXXXXXX
Temporary password: xxxxx_xxxxxxxx



If the course requires payment, the Rail Industry Worker will receive the following email:


Subject:  Course completion requested (payment required)


Hi XXXXX,

You are required to pay and complete the following e-learning course:
XXXXX

Please click the following link to access your course:
https://elearning.riw.net.au/

Username: 20XXXXXXXX
Temporary password: xxxxx_xxxxxxxx



Click on the link in the email to access the RIW E-Learning platform.


2


If accessing the E-Learning platform for the first time, enterthe Username and Temporary Password provided in your email.



You will then be promoted to change your password. Enter your Temporary Password in the Current password field, and then a New password and New password (again) to confirm. Click Save Changes.



At the confirmation screen, click Continue.



If you have completed an E-Learning course before, sign in with your previous credentials. Forgotten your password? Follow instructions in How do I reset my E-Learning password?

3


If the course requires payment, the first step is to pay for the course. On the Enrolment Shopping Cart tile on the right of the screen, tick the box next to the course name and Submit.


You will then be taken directly to PayPal to pay for the course. If you have a PayPal account already, enter your email or mobile number to get started. Else, just click on Pay with a Card and follow the prompts.



At the completion of the transaction, you will be returned to the RIW E-Learning platform. However, if this is process is interrupted, click on the link from your course completion email to return to the platform.

4


The Dashboard will display all courses that you have been enrolled in.  To access the course, click the course name under Current Learning.


You will then be taken to the My Courses page. Once again, click on the course name to start the course.



5


The course may contain slides, images, videos or an assessment component, such as a multiple-choice quiz. Follow the onscreen prompts to progress through the E-Learning course.

On successful completion of the course, you can get a copy of your certificate by clicking on Certificate.


Note: The certificate is immediately and automatically added to your RIW profile on completion of the E-Learning course. 


Then click on Get your certificate.


The certificate will open in a new browser pop-up (be sure to enable pop-ups).




Article link:

https://support.riw.net.au/support/solutions/articles/51000175738




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