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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a company find an ID check login link?
This article details how a company can find the ID check login link once an ID check has been ordered. Cardholders may require this link if they have not received or deleted the initial ID check email sent to them.
This instruction applies to the following RIW System User Roles:
- Helpdesk
- Employer Administrator
- Employer Administrator - No Payment
- Employer Administrator - Read Only
- Advanced Project Administrator
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Search for My People
Click on the People tab or the Search for My People shortcut on the main dashboard.
Step 3: Search for cardholder
Enter a search field or leave blank to bring up the entire workforce by clicking Search. Find the cardholder by highlighting their name and clicking on the Edit button.
Step 4: ID Check Menu
Navigate to the ID check menu on the left hand side of the cardholders profile.
Step 5: Obtain login URL
The login URL can be obtained by copying the link below. This can be provided to the cardholder to complete their ID check.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000290761
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