This article details how a site host can register a visitor on a Kiosk.

A site host may need to register a visitor when matching details between a visitor and a Rail Industry Worker has been detected during the visitor sign-in process.

Site hosts must be configured by a RIW System user following the instructions in How does a company add site hosts?

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This instruction applies to the following user roles:

• Site host

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1	Tap on Register A Visitor.
2	You will need to confirm your credentials by scanning the QR code on your RIW card. If you have not been designated as a site host, you will not be able to proceed. Please refer queries to the site RIW Administrator.
3	Enter the visitors First Name, Last Name and Date of Birth. Tap Next.
4	Enter the visitors Company, Email and Phone Number. Tap Submit. If the visitor email is the same as a current visitor or Rail Industry Worker, the following error will display. Refer any queries to the site RIW Administrator.
5	Confirm the details you have entered for the visitor are correct by tapping Yes.
6	The visitor is now successfully registered. The Kiosk will return to the home screen, and the visitor must now tap Visitor Sign-In to ensure they fulfil any induction or breathalyser requirements, and for their badge to be printed. For more information, refer to How does a visitor sign in and sign out of an RIW Kiosk. Please advise the visitor to Sign Out of the Kiosk when they leave site.

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Article link:

https://support.riw.net.au/support/solutions/articles/51000310805

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