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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does an Employer Administrator send an eLearning request via RIW job roles?
This article details how a company can initiate an eLearning request via the job roles tab of an RIW Profile.
Note: To add a job role to multiple people simultaneously, please refer to the RIW Knowledge Centre article How can a company add job roles to multiple people?
Note: It is the Primary employer's responsibility to enrol the Cardholder into the relevant eLearning.
This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials
Step 2: Search for My People
Click on the People tab or use the Search For My People shortcut on the main dashboard.
Step 3: Enter search details
Enter the cardholder's details into the search field, or leave it blank and click Search to view your workforce. Select the cardholder you wish to assign a job role to by highlighting their name and clicking the Edit button.
Step 4: Send an eLearning request to the cardholder
To send an eLearning request to the cardholder, select and highlight the role that requires eLearning i.e. the V/Line – Operator role and then select the “Request E-Learning” button.
Once requested, a pop-up box will appear, and you can “Request” the desired eLearning requirement, once the “Request” button has been selected the cardholder will receive an email containing a link inviting them to complete the E-Learning course.
Note: Multiple eLearning competencies may appear in the pop-up box, only request the eLearning required for the cardholder.
Once completed, the certificate will automatically be uploaded onto the worker's RIW profile.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000462594
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