This article details how a job role can be submitted, and resubmitted if rejected, for assessment by a qualified Assessor.

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This instruction applies to the following RIW System User Roles: 

• Advanced Project Admin
• Employer Admin 
• Employer Admin - No Payment
• Helpdesk

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Step 1: Log into the RIW System

Go to https://app.riw.net.au and login using your credentials.

Step 2: Search for cardholder

Select the People tab, then click the Search for my People icon.

Step 3: Select cardholder

Select the cardholders profile by highlighting their name and selecting the Edit button.

Step 4: Go to job roles

Once in the cardholders profile, select the job roles tab and then Add to add a new job role to the cardholders profile. For more detailed steps please refer to the article How does a company add a new job role to a cardholders profile?.

Step 5: Add job role

Fill in the job role field by starting to type in the job role name, and then select an option from the drop down menu. Enter a start date and a leave date if applicable. Click Save.

Step 6: Ensure cardholder has the required competencies to fulfil the job role

Ensure the cardholder has the correct competencies to fulfil the job role. For detailed steps refer to the article How does a company add a new competency to a cardholders profile?.

Step 7: Submit job role for assessment

Highlight the job role to be assessed and click Submit for Assessment.

Step 8: Select Assessor

Select an Assessor by clicking on the white field. This will display the Select Assessors screen.

Step 9: Search for Assessor

To search for an assessor, enter the RIW number, first name or surname of the required Assessor in the relevant field(s), or leave all the fields blank and select Search.

Note: Only Assessors who have been assigned to assess the selected job role by the RIW Service Desk will be available for selection. 

Step 10: Choose Assessor

Highlight the chosen assessor and choose Select. 

Step 11: Send for Assessment

Click Save. An email will be sent to the Assessor alerting them of the pending assessment.

Step 12: Monitor job role assessments

From the home page, Employer Administrators will be able to monitor the status of pending job roles sent for assessment.

By clicking on Job Role Assessments monitor pending, approved and rejected job role assessments.

Step 13: Monitor rejected assessments

If a job role was rejected by an Assessor, view the rejection notes before resubmitting for assessment. To view the assessment notes, highlight the cardholder name and click View Assessment Notes.

After reviewing the assessment notes and correcting the rejection reason, a job role may be resubmitted for assessment in the same way as the original submission.  The same Assessor can be selected, or another one chosen during the search process.

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RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030462

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