Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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What is a virtual RIW card?
A virtual RIW card is an electronic version of the physical RIW card. The virtual card can be downloaded onto a mobile device such as a smart phone by using the Vircarda App. The Vircarda App generates a unique QR code to be used to swipe in/out of a site, the same way a physical card can be used. However, every time the QR code is scanned, the Vircarda App generates a new QR code to prevent fraud.
For more information about virtual cards and the Vircarda App, please refer to the article How does a cardholder install the Vircarda App to manage their virtual RIW card?
Primary Employers can issue a virtual RIW card to their employees by following the directions in our article How does a company order or reorder a physical or virtual RIW card?
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000077516
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