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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can a company assign self swiping to a cardholder?
The article details how a company can assign self-swiping functionality to a cardholder. This functionality is useful for cardholders who work alone, which allows them to swipe in and out of a site without the need for checking in with an Access Controller.
NOTE: A cardholder with self-swipe enabled is not authorised to swipe in other cardholders.NOTE: Providing self-swiping functionality does not prohibit the cardholder from also being swiped in by an approved Access Controller as part of a team.This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
- Helpdesk
Step 1: Log into the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Search for cardholder
Click on the People tab or the Search for My People shortcut on the main dashboard.
Step 3: Select cardholder
Enter a search field or leave blank to bring up the entire workforce by clicking SEARCH. Select the cardholder by highlighting their name and clicking on the EDIT button.
Step 4: Go to Status Options
Click on the Status Options tab on the left hand side menu of the cardholders profile. Tick the Can Self Swipe box and then click SAVE.
To remove this status from a cardholder, just remove the tick and click SAVE.
The cardholder will then be able to log into the RIW App or Web Card Reader with their RIW card and use the self swipe functionality.
For further guidance, please refer to the related articles:
RIW Knowledge Centre article link:
https://support.riw.net.au/support/solutions/articles/51000149659
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