How does a site host register a visitor on a RIW Kiosk?


This article details how a site host can register a visitor on a Kiosk.


A site host may need to register a visitor when matching details between a visitor and a Rail Industry Worker has been detected during the visitor sign-in process.


Site hosts must be configured by a RIW System user following the instructions in How does a company add site hosts?



This instruction applies to the following user roles:

  • Site host


1


Tap on Register A Visitor.



2


You will need to confirm your credentials by scanning the QR code on your RIW card.



If you have not been designated as a site host, you will not be able to proceed. Please refer queries to the site RIW Administrator.



3


Enter the visitors First Name, Last Name and Date of Birth. Tap Next.


4


Enter the visitors Company, Email and Phone Number. Tap Submit.


If the visitor email is the same as a current visitor or Rail Industry Worker, the following error will display. Refer any queries to the site RIW Administrator.



5


Confirm the details you have entered for the visitor are correct by tapping Yes.



6


The visitor is now successfully registered.

The Kiosk will return to the home screen, and the visitor must now tap Visitor Sign-In to ensure they fulfil any induction or breathalyser requirements, and for their badge to be printed. For more information, refer to How does a visitor sign in and sign out of an RIW Kiosk.


Please advise the visitor to Sign Out of the Kiosk when they leave site.



Article link:

https://support.riw.net.au/support/solutions/articles/51000310805




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