RIW System Administrator Users are individuals within a company or organisation who are required to use the RIW system. This instruction demonstrates how to delete an RIW System Administrator User.


  • RIW System Administrator Users can only be deleted by current RIW System Administrator Users in the company.  If your company RIW System Administrator User no longer works at your company, please contact the RIW Service Desk on 1300 101 682 or info@riw.net.au to have the RIW System Administrator User deleted.
  • RIW System Administrator User profiles are not fully deleted from the RIW system, however will become inactive and locked out by following these instructions. To reinstate a previously deleted user, please contact the RIW Service Desk on 1300 101 682 or info@riw.net.au.

Step 1

Go to https://app.riw.net.au and login using your credentials.

Step 2

Click on the My Account tab and select the Manage Colleague Logins shortcut on the dashboard.

Step 3

Find the RIW System Administrator User you wish to delete from the RIW system from the list provided, or use the Search field to refine the list. Once the user has been located, click on the record to highlight their details, and then click on the Delete button.

Confirm the deletion of the user on the pop-up by clicking OK.