Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Does a Rail Industry Worker card expire?
Yes.
Rail Industry Worker (RIW) cards have a lifespan of 5 years. RIW cards are a smart card, which means they incorporate a chip which holds information to allow the card to be read offline with certain devices. To ensure the integrity of the chip, the card must be replaced every 5 years.
The RIW System will display a prompt to order a new RIW card during subscription renewal if current card is expiring within 12 months of annual subscription expiry date. The major subscription renewal fee will incorporate the annual cardholder subscription plus the issue of the new card fee.
For more information, please refer to our article What is the RIW Pricing Model?
Article Link:
https://support.riw.net.au/support/solutions/articles/51000029842
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