Rail Industry Worker (RIW) cards have a lifespan of 5 years. The RIW cards are smartcard enabled, which means they house a chip which holds information to allow the card to be read offline with certain devices. To ensure the integrity of the chip, the card must be replaced every 5 years.
The RIW System will alert Employer Administrators when a card is expiring, as the cost to renew the subscription that year will be different. The 5 year renewal fee will incorporate the annual cardholder subscription plus the issue of the new card fee.
For more information, please refer to our article What fees are paid by companies for cardholders?