Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
Cardholders
What happens if a cardholder does not have a current subscription?
Rail Industry Workers must have a current subscription to use their RIW card. If a RIW cardholder's subscription has expired, their data and profile will be unavailable to view and they may be denied access to site.
Please contact the Primary Employer of the RIW cardholder to rectify the subscription status.
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