How does a Premium Functionality Employer create or edit an employer based competency?


This process is being updated as part of the RIW System Updated Release available from 9 April 2021. This includes the ability for an employer based competency to be awardable by all employers and that evidence verification can be required, which will allow Premium Functionality Employer Administrators to verify these competencies.



This article details how a Premium Functionality Employer can create or edit an employer based competency in the RIW System.  Where specified, these competencies can be selected and uploaded by other Employer Admins and Advanced Project Admins from other companies.  Additionally, the competency can be set to require verification of evidence, which can be performed by the Employer Admin competency owner.


Awardable byAwardable toVerifiable by
All permitted RIW System User Roles included nominated Training Providers (RTO's)
  • Primary Employees
  • Secondary Employees
  • Associated cardholders
  • Linked cardholders
Employer Admin (must be the competency owner)



This instruction applies to the following RIW System User Roles: 

  • Employer Admin (Premium Functionality Employer)
  • Employer Admin - No Payment (Premium Functionality Employer) 


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials.


Step 2: Employer Competencies

Click on Employer Competencies under the Premium Features tile on the Main Dashboard.



Step 3: Add Employer Competency

On the Employer Competencies screen, click on the Add button.




Step 4: Manage Competencies

Populate the fields to create a new employer competency, noting that a red asterisk (*) denotes a mandatory field. Read on for some further guidance about filling in the details before clicking save to complete.




The employer competency name should include the company name as an identifier. For example, if RIWCompany01 wants to create an induction competency, the name should be set as RIWCompany01 – Induction


As well as giving the competency a name, a unique code must also be assigned to each individual competency created to support the simple management of employer competencies. This can consist of letters and/or numbers, e.g. RIW01-Comp1.


Notes may also be added in the text box if required, which could include the details of the competency.


Next, select the Category that the competency will be associated with from the drop down list, using the closest match.



If the competency requires a cardholder to hold a specific medical level before it can be valid, select the appropriate medical level from the drop down list.  Choose No medical required if this is not a requirement of the competency.



Tick the Is Awardable checkbox to ensure that the competency can be selected by other RIW System Users to award to cardholder profiles.


In the Start Date Awardable field, add the date from which the competency can be awarded. The End Date Awardable can also be added, but it is not mandatory. 


If the Always Award New checkbox is ticked and the competency has previously been awarded to the cardholder, when it is awarded again (re-certification) it will override the older instance with the most up-to-date expiry date rather than creating a new instance of the competency. If this box is left unticked, when the competency is awarded, the older instance will not be overridden but instead will be added as a separate record of the competency award.


Note: competencies can only have their expiry dates extended by re-certification if they are still current at the point the new competency is awarded.  If the competency has already expired, it will be awarded as a new instance.


If evidence is required to validate the competency, tick the Evidence Required checkbox.


The Expiry field defines the rules under which the competency expires. It can be set to:

  • Does not expire
  • Expire after set period (if selected, new fields/values can be defined – see below)
  • Specify expiry date when awarding the competency – the expiry date must be added manually at the point of award.


If the competency is set to Expire after set period, new fields will be displayed:



The Validity Period Unit allows the setting of the validity period in days or months. For example, if the competency has a validity of 2 weeks or 14 days, then select Days as the validity period unit and enter 14 in the Validity Period.


Choose who can assign the competency to the cardholder in the Assignable By drop down field with one of the following options:

  • All permitted user roles EXCLUDING Training Providers
  • All permitted user roles INCLUDING only Nominated Training Providers
  • Nominated Training Providers only


If required, tick the Awardable By All Employers checkbox if the competency can be awarded by all Employers. When this checkbox is ticked, a new checkbox will appear, Evidence Verification Required.



If evidence verification is required for this employer based competency, tick the Evidence Verification Required checkbox. This will then display a new drop down titled Verifier, which defaults to Employer.  This means the competency owner will be responsible for verifying this competency.  Please refer to the RIW Knowledge Centre Article How does a Premium Functionality Employer perform verification on an employer-based competency? for details on how to perform verification.




Save the new competency record when the definition is complete. It will now be available to award.


Note: Ensure the competency is defined correctly before making it awardable. Once the competency has been awarded to one or more cardholders, the competency definition is partially locked so that only certain fields can be updated.  Competencies can only be deleted up to the point that they have not been awarded to a cardholder.



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000029897




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.