Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can I apply for a replacement RIW card?
Replacement cards can be requested by the cardholders Primary Employer through the Rail Industry Worker System. The employer can login, search for the cardholders record, cancel the previous card/provide reason and request a replacement card.
Replacement cards cost $85+GST.
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