How does a company search for a cardholder suitable for a job role?

This article describes how you can search for a cardholder that has a relationship with your organisation that will be suitable for a specific job role.  This allows RIW System Users to interrogate the competencies and experience that is already within their organisation.

This instruction applies to the following RIW System User Roles:

  • Employer Admin 
  • Employer Admin - No Payment
  • Employer Admin - Read Only 

Step 1: Login into the RIW System

Go to and login using your credentials.

Step 2: Search for People Suitable for a Job Role 

Click on the People tab and then the Search for People Suitable For a Job Role shortcut.

Step 3: Set search criteria

On the Search for People Suitable for Job Role screen, use the search criteria to search for cardholders in the RIW System who have competencies matching or close to those required for a particular job role.  Start typing the name of the required job role in the Job Role field and this will present a drop down list of configured job roles.

You can then define the Min Competency Gap Size (minimum) and Max Competency Gap Size (maximum). If either of these are set to 0 (zero), then only perfect job role matches will be returned.  For example, you could set the minimum competency gap as 0, and the maximum competency gap as 2.  The results would then return all cardholders who hold an exact match, and then cardholders who have up to one or two competency gaps missing to fulfill the job role.

You can also specify those who Currently Holds Role, or those that MUST hold a particular Competency (start typing in the competency box to surface a list of competencies). 

The last search toggle is cardholder Relationship; Primary, Secondary or Associated.

Once all search fields have been filled, click on the Search button.

Step 4: Interrogate search results

The search results will then be displayed, which can be adjusted as required by toggling the fields and clicking Search again. In the below example, a number of cardholders were surfaced identifying competency gap matches of 1, and the competencies that will be required to fulfill the job role.  

The table displays cardholder details, the competency gap size, if they currently hold the role, valid competencies, missing or invalid competencies, and primary/secondary/associated company name.  RIW System Users can drag and drop the columns to reorder them as required.

Step 5: Export Results

Note: searches across large number of cardholders, or against job roles with a large number of competency groups, may need to be performed in the background using the Export option.

If the results need to be exported for further interrogation, click on the Export button.  The report will run in the background and be emailed to the logged in RIW System User.

VIDEO: How to search for people to fulfill a job role

RIW Knowledge Centre Article Link:

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