Is there a fee for replacing a lost, stolen or damaged RIW card?

Yes.  


If a cardholder requires a replacement card due to its being lost, stolen, or damaged, their primary employer must pay the replacement fee of $85 + GST.  


To re-order a lost, stolen or damaged RIW card, please refer to our article How does a company order or reorder a physical or virtual RIW card?



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030100



                        


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