Is there a fee for replacing a lost, stolen or damaged RIW card?

Yes.  If a cardholder requires a replacement card due to it being lost, stolen or damaged, the replacement fee is $85+GST.  To re-order a lost, stolen or damaged RIW card, please refer to the RIW Knowledge Centre article How does a company order or reorder a physical or virtual RIW card?

RIW Knowledge Centre Article Link:


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