Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Is there a fee for replacing a lost, stolen or damaged RIW card?
Yes. If a cardholder requires a replacement card due to it being lost, stolen or damaged, the replacement fee is $85+GST. To re-order a lost, stolen or damaged RIW card, please refer to the RIW Knowledge Centre article How does a company order or reorder a physical or virtual RIW card?
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