How does a Network Operator set up a project and Contractor in Charge in the RIW System?

Network Operators are the only user group (apart from the RIW Service Desk) that can create a new project. During the creation of a project, the Network Operator is responsible for listing the Contractor in Charge (CIC). The CIC can then create sites and zones to assist with managing the workforce and activities occurring in and around the project. 

This instruction applies to the following RIW System User Roles: 

  • Helpdesk
  • Network Manager
  • Network Manager - Read Only (note: Read only access available)

Step 1: Log in to the RIW System

Go to and log in using your Network Operator credentials

Step 2: Create / Manage Project

Click on the Create / Manage Projects shortcut available on the Main Dashboard. 

Alternatively, you can click on the Administration tab at the top of the screen, followed by the Projects shortcut

Step 3: Add Project

Click on the Add button.

Step 4: Define Project

Enter the project name and description and assign the Contractor In Charge (CIC). To be assigned as the CIC. To assign the project to a CIC, start to type the name of the contractor and the name will appear from the drop-down menu. Click Save when complete.

Step 5: Define Project Requirements.

If required, the Network Operator may add any competency or job role requirements (optional) that will be set as prerequisites for the project by clicking on the Requirements tab on the left-hand side menu. Click on the Add button to add these.

Step 6: Add Entry Rules

On the Add Entry Rules screen, specify the competency or job roles required for the project.  Please note when adding requirements that variable groups of requirements can be created where either:

  1. All of the requirements in one (or more) groups are required (using the AND operator)
  2. Only one of the multiple requirements in one or more groups is required (using the OR operator)
  3. A single group or combinations of such groups are required.

Please read the detail on the Add Entry Rules screen for further directions.

Search for each requirement in the relevant competency or job role field by starting to type in the field. In the example below, we have added a generic MTA induction as a Network-based competency, and the National - Around the Track Personnel job role.


When the required competency or job role has surfaced, click Add to add it to the requirements.  The requirements will now display on the bottom of the screen.  

When complete, click Save.

Project requirements have now been set.

To add a site to the Project, please refer to the RIW Knowledge Centre article How does a company create a site or edit site requirements?  When a site has been added to the project following this process, the related sites will now display in the Sites tab.

VIDEO: Creating Projects, Sites and Zones

RIW Knowledge Centre Article Link:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.