The RIW System monitors the expiry dates of competencies, RIW cards, medicals, allocated items, company subscriptions (as per the previous RIW pricing model), cardholder subscriptions and ID checks.

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This instruction applies to the following RIW System User Roles: 

• Advanced Project Admin
• Employer Admin
• Employer Admin - No Payment
• Employer Admin - Read Only
• Helpdesk

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Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials.

Step 2: Expiries tab

Click on the Expiries tab.

Step 3: View expiries

Click on the type of expiries to view by using the tabs on the left-hand side menu; competencies, cards, medicals, allocated items, company subscriptions (previous RIW pricing model), worker subscriptions, ID checks.

Choose to show all, show forthcoming, or show expired by clicking on the appropriate radio button and clicking Search.

If clicking show all, the following colour legend will display the status of expiries:

• AMBER - Pending expiries (items expiring in the next 12 weeks) 
• RED - Expired items 
• BLACK - For worker subscriptions menu only, all subscriptions are surfaced even when not expired to help manage / schedule subscription renewals.

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RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000030483

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