Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a company monitor expiries?
The RIW System monitors the expiry dates of competencies, RIW cards, medicals, allocated items, company subscriptions (as per the previous RIW pricing model), cardholder subscriptions and ID checks.
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your credentials.
Step 2: Expiries tab
Click on the Expiries tab.
Step 3: View expiries
Click on the type of expiries to view by using the tabs on the left-hand side menu; competencies, cards, medicals, allocated items, company subscriptions (previous RIW pricing model), worker subscriptions, ID checks.
Choose to show all, show forthcoming, or show expired by clicking on the appropriate radio button and clicking Search.
If clicking show all, the following colour legend will display the status of expiries:
- AMBER - Pending expiries (items expiring in the next 12 weeks)
- RED - Expired items
- BLACK - For worker subscriptions menu only, all subscriptions are surfaced even when not expired to help manage / schedule subscription renewals.
RIW Knowledge Centre Article Link:
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