Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How to log in and use the Web Card Reader
This article details how to log in and use the Web Card Reader.
You can use the Web Card Reader to:
- Swipe a Rail Industry Worker in or out of site.
- Spot check a Rail Industry Worker to ensure they meet requirements.
- Award a competency or award a scheduled site-based competency to a Rail Industry Worker.
The Web Card Reader can be used from any desktop, laptop or smart device with an internet connection.
NOTE: Site requirements are refreshed every 30 minutes, or when a user logs in or logs out of a Web Card Reader session.
You must be an Access Controller or Spot Checker to use the Web Card Reader. Refer to How does a company assign an Access Controller or Spot Checker? for more information.
This instruction applies to the following user roles:
Go to https://app.riw.net.au/ and click on the Web Card Reader link at the bottom of the page. Alternatively, you can access the Web Card Reader direct at https://cardchecker.riw.net.au/.
On the Web Card Reader login page, scan your RIW card using the webcam on your device or a QR scanner.
NOTE: On smaller screen devices, such as a mobile phone, the login screen is resized and the QR Scanner option is not available. You can only use the device camera.
Click on Use QR Scanner and scan your RIW card using the scanner. It will automatically read the QR code and populate the text field with the QR string before validating.
Once you have successfully logged in, select the Network, Project, Site, and if required, Zone. Click Proceed.
The Web Card Reader home page may look a little different depending on your role. An Access Controller has full menu functionality, whereas a Spot Checker only has the Spot Checks menu available.
You can access an additional menu by clicking on your profile photo in the top right of the screen. This menu allows you to:
Please refer to the Web Card Reader Knowledge Centre for more articles on how to use the Web Card Reader.
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