Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
RIW App for Spot Checkers
TABLE OF CONTENTS
- Search for and download the RIW App
- How to read RIW cards
- Spot Checker Authentication
- Using the RIW App - Perform a Spot Check
- Using the RIW App - Forgotten Card Function
- Using the RIW App - Change Location
- Using the RIW App - Checking job roles, competencies and information of a cardholder
- Using the RIW App - Cardholder blocks
- Using the RIW App - More Options
|Scan the QR code on your RIW card to initiate you as the Spot Checker. You can also log in using your virtual card if it is installed on the same device.|
|The first time you use the app you will need to authenticate by selecting email or SMS and send. The code will be sent to contact details registered on your profile.|
|After the code has been entered, select the Network you are working on from the drop down menu.|
|Select the relevant Project, Site and or Zone (as advised by your Employer or Network) and select Proceed.|
|Step 2||Scan the cardholders card. You can do this by choosing QR Code and scanning the RIW cardholders QR code on their card. Or...|
|Step 3||If you have an NFC enabled Android device, just hold the RIW card to the back of the device. The card will automatically be read. This may take a few seconds.|
|At a glance you can now review the cardholders profile to check their details, whether their status is blocked, their job roles and competencies etc.|
|If a card holder has forgotten their card, you are still able to read their profile by selecting Forgotten Card.|
|Enter the required fields; Surname, first initial and ether the DOB or RIW Number.|
|After entering the details select Find.|
|Select the cardholders profile and read the required details by swiping as described earlier.|
|To change the location you are performing the spot check, select the Location icon.|
|Select the Project from the drop down menu.|
|Step 3||Select the Site from the drop down menu.|
If required select the Zone from the drop down menu.
Select Proceed button.
|To view the cardholders job roles, select the Job Roles tab at the top of the screen. Only valid job roles will be displayed.|
|To view the competencies held by the cardholder including National, Network, Employer, Project, Site or Zone, tap or swipe the tabs at the top of the screen.|
|To perform a spot check on another RIW cardholder, click back to return to the main menu.|
The Swipe History option allows the Spot Checker to view their RIW swipe history.
This will show every swipe that has been completed as a Spot Checker.
If the Spot Checker selects Delete Swipes, it will delete the history from their device only. Swipe history is always maintained in the RIW database.
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