Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
- About the RIW System
- Blocks & Suspensions
- Business Rules & Matrices
- Cardholder Management
- Competency Management
- ID Checks
- Job Role Management
- Logins & Passwords
- Medicals and Drug & Alcohol
- Network Management
- Premium Functionality
- Projects, Sites & Zones
- Reporting - Power BI
- RIW Cards
- Swipes & Shifts
- System Notifications
- Visitor Management
- Work Restrictions & Risk Assessments
Authorised Health Professionals
Video System Walkthrough - Authorised Health Professionals
Note: This video contains some functionality which is new or no longer available in the RIW System. This includes:
- The ability to delete medical files. For more information, refer to How does a Medical Provider User delete a medical file.
- Additional Medical Information, as detailed in How does a Medical Provider record an Additional Medical Information item?
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