How does a company add a competency to a Rail Industry Worker profile?


This article details how a company can add a competency to a Rail Industry Worker profile.


NOTE: You can only upload competencies relevant to your permission in the RIW System. For example, a Site Admin can only add site-based competencies. 


All competencies added must meet the minimum acceptance criteria as defined by the RIW Business Rules. Please check the rule first to ensure evidence uploaded meets these requirements.



This instruction applies to the following user roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Helpdesk
  • Project Admin
  • Site Admin


1


Go to https://app.riw.net.au and log in using your credentials.

2


Click on Search for My People.

Use the search filters to locate the Rail Industry Worker. Once located, click on the worker's profile and Edit.

3



There are two ways you can add a competency:

  1. Add a missing competency from a job role
  2. Add a competency direct from the relevant competencies menu




Add a missing competency from a job role


1


On the Rail Industry Worker's profile, click on Job Roles or Employer Job Roles from the left-hand menu.


The Missing or Invalid Competencies column will display any competencies that need to be added to make the job role valid. To add the competency, click directly on the competency name which will take you to the relevant screen with the competency details pre-populated.


Adjust the Award Date to the date the competency was awarded, then click on Select Files to upload the required evidence.


You can click on + Add Evidence Files to add a file in PDF, JPG or PNG format (maximum 10Mb). Click OK.

2


Choose whether the competency can be verified using Standard or Fast Track verification by clicking the relevant radio button. The default setting is Standard.
  • Standard - 2 business days.
  • Fast Track - 8 business hours for $55+GST. This one fee will cover up to 20 competencies for that worker. Continue to add fast track competencies to the Shopping Basket, but don't pay until all competencies have been added.

Verification means that the competency evidence is submitted to the RIW Service Desk to check it meets the business rules. If it meets the rule requirements, the competency will be approved and validate the job role.


When the Award Date has been set, the relevant evidence files uploaded and the verification option chosen, click Add to send the competency for verification.





Add a competency direct from the relevant competencies menu


1


On the Rail Industry Worker's profile, click on the relevant competency type from the left-hand menu.



2


Begin typing the name in the Competency field to find the competency to allocate. A drop down menu will appear when you start typing.



3


Once the competency has been chosen, adjust the Award Date to the date the competency was awarded, then click on Select Files to upload the required evidence.


You can click on + Add Evidence Files to add a file in PDF, JPG or PNG format (maximum 10Mb). Click OK.



4


Choose whether the competency can be verified using Standard or Fast Track verification by clicking the relevant radio button. The default setting is Standard.
  • Standard - 2 business days.
  • Fast Track - 8 business hours for $55+GST. This one fee will cover up to 20 competencies for that worker. Continue to add fast track competencies to the Shopping Basket, but don't pay until all competencies have been added.
Verification means that the competency evidence is submitted to the RIW Service Desk to check it meets the business rules. If it meets the rule requirements, the competency will be approved and validate the job role.

When the Award Date has been set, the relevant evidence files uploaded and the verification option chosen, click Add to send the competency for verification.




Video - Assigning / Suspending Competencies




Article Link:

https://support.riw.net.au/support/solutions/articles/51000077450


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