Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How is a site block lifted following a non-negative breathalyser test?
As part of Breathalyser integration, a designated site contact will receive notifications via email and SMS for those individuals that have received a non-negative result from a breath test at the site. In addition to this, individuals who receive a non-negative result will have their card ‘site blocked’ until an Employer, Project or Site Admin lifts the block from the cardholder’s profile following a second confirmatory test. If the second confirmatory test results in a confirmed positive, then a Network Operator block will be placed.
Please ensure site requirements are followed in regards to secondary testing.
This instruction applies to the following RIW System User Roles:
- Advanced Project Admin
- Employer Admin
- Employer Admin - No Payment
- Project Admin
- Site Admin
Step 1: Log in to the RIW System
Go to https://app.riw.net.au and login using your Employer Administrator or Project/Site Administrator credentials.
Step 2: Search for cardholder
On the Main Dashboard or from the People Tab, click on the Search for My People icon.
Search filters are available to refine the list of cardholders displayed, however, directly entering the cardholder details will refine the list displayed. Click search, and when the appropriate profile is located, highlight the profile and click on the Edit button.
Step 3: Review block
Once the cardholders profile is surfaced, click on the Block option on the left-hand side menu.
Step 4: Lift block
Click on the block line item description then click Lift. Add the Authorised Person’s name to lift the block and click Save.
The site block has now been removed.
RIW Knowledge Centre Link:
Did you find it helpful?Send feedback