How can I contact the RIW Service Desk?

The RIW Service Desk can provide assistance 24 hours a day, 7 days a week, 365 days a year.

You can contact them through a number of different channels.

Phone1300 101 682
Service RequestWe have a number of dedicated Service Requests which can assist companies and cardholders to provide all the required information to fulfil a request.

Our Service Requests include the following:

For companies and Network Operators

For sites with hardware (Kiosks, Tablet and Turnstiles)

For Authorised Health Professionals

For Registered Training Organisations

For RIW cardholders

To submit a service request, go to

RIW Knowledge Centre Article Link:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.