How to use Pay on Account


Pay on account is available to Premium Functionality Employers only, although may also be used at the discretion and direction of the RIW Service Desk.



This instruction applies to the following RIW System user roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment

Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Pay for an item

Items that need payment are listed on the main dashboard as a shortcut button and have a symbol.  Please refer to the highlighted below.




Step 3: Select and action a payment item

Select item to be paid by ticking the Select  box and then clicking on the Renew Subscription button




Step 4: Check the item in the basket and proceed to checkout

Check that the item is correct and proceed to checkout by clicking on the Checkout  button.




If you have further items that you need to add to the basket, exit the screen by clicking the Home tab and selecting the next item to pay. Items will continued to be added to your basket until you are ready to finalise payment.


Step 5: Checkout payment option

Select Pay on Account. 



Step 6: Pay on account option and purchase order

Enter a PO Number in the field and click Complete.


Step 7: Pay on Account order

The Pay on Account Order Summary Screen will appear and provide an order reference number.




By clicking on the here link, the detailed order will display.


Step 8: Delivery of tax invoice for payment

After the completion of the Pay on Account order, the RIW System will generate a tax invoice to your nominated email address.  This tax invoice is to be used to pay for the items included in the order.


RIW Knowledge Centre Link:

https://support.riw.net.au/support/solutions/articles/51000141423



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