Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can a company update communication preferences for a Rail Industry Worker?
This article details how a company can update the communication preferences for a Rail Industry Worker to ensure notifications are sent regarding subscription, competency, job role and medical expiries.
Rail Industry Workers can also update their own communication preferences following the instructions in How can a cardholder update their notification preferences in myRIW?
This instruction applies to the following user roles:
- Employer Admin
- Employer Admin - No Payment
Click on Search for My People.
Use the search filters to locate the Rail Industry Worker and click Search. Once located, click on the worker's profile and Edit.
On the Rail Industry Worker's profile, click on Status Options on the left-hand menu.
You can now:
Click Save when complete.
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