How does a company schedule or view a site-based competency?

The Schedule a Site-Based Competency function allows an e-notification advisory prompt to be sent to the Access Controller(s) of a particular site using the RIW app, PC Card Reader or Web Card Reader. The e-notification alerts the Access Controller(s) of the site requirement to deliver a site-based competency (e.g. a toolbox talk, site briefing or induction) which can be delivered and awarded to cardholders upon swiping in or attending pre-start (or equivalent).

The View Scheduled Site-Based Competency function allows visibility of the competencies which have been scheduled.

This instruction applies to the following RIW System User Roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only
  • Helpdesk
  • Project Admin
  • Site Admin
Please note that Employer Admin-Read Only credentials cannot schedule a site-based competency, only view the site-based competency.

Step 1: Log in to the RIW System

Go to and login using your credentials. 

Step 2: Competencies tab

From the tabs at the top of the screen, click on the Competencies tab.

Step 3: Schedule Site-Based Competency

Click on Schedule Site-Based Competency shortcut..

Step 4: Select the sites

Highlight the site for the competency to be delivered and click on the Add button.  This will move the site to the Selected Sites panel.  Repeat this process if multiple sites are involved.

Step 5: Select the competency

Start typing the competency name in the Site-Based Competency field and a selection of competencies will appear. Highlight and select the correct competency.

Step 6: Set a due date

In the Due Date field, select a date.  This is the date by which the competency must be awarded, after this date, the notification about the scheduled competency will no longer be shown to the Access Controller.

Step 7:Add the scheduled site-based competency

Once all the information regarding the scheduled site-based competency is correct, click the Add button.

Step 8: Viewing a scheduled site-based competency

Click on View Schedule Site-Based Competency shortcut.

Step 9: Search for competency

Complete search criteria and click on Search button.

For all scheduled competencies to be included in the search results, do not include any search criteria.

Step 10: Search results

Search results of the scheduled site-based competencies will appear.  From this screen, clicking on a competency and the delete button will delete the scheduled site based competency.

RIW Knowledge Centre Article Link:

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