How does a company monitor expired and expiring RIW cards?


This article details how to monitor expired and expiring RIW cards in the RIW System. RIW cards have a lifespan of 5 years, and must be replaced on the 5 year anniversary.



This instruction applies to the following user roles:

  • Advanced Project Admin
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only
  • Helpdesk


1


Go to https://app.riw.net.au and log in using your credentials.

2


Click on the Expiries menu.

3


On the Expiries screen, click on Cards from the left-hand menu. The screen will automatically populate with all the competencies that are:

  • Expiring in the next 12 weeks, identified in AMBER 
  • Expired in the last 12 weeks, identified in RED


A more refined search can  be applied by populating the search fieldsOr you can Show All, Show Forthcoming, or Show Expired by clicking on the appropriate radio button and Search.



You can also export the list to a *.CSV file by clicking Export.

4


To fix an expiring item easily, click on the Rail Industry Worker record and Edit. This will take you to their Rail Industry Worker profile where you can immediately update the card.



To monitor or report on expiring competencies greater or less than 12 weeks, consider running a custom report.



Article link:

https://support.riw.net.au/support/solutions/articles/51000151700


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