How does an RIW System User update their contact details?

RIW System users can update their contact details in the RIW System. If you are a cardholder, please refer to our article How can a cardholder update their contact details in myRIW?

This instruction applies to the following user roles:

  • Advanced Project Admin
  • Assessor
  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only
  • Helpdesk
  • Network Manager
  • Network Manager - Read Only
  • Project Admin
  • Site Admin
  • Training Provider User
  • Medical Provider User


Go to and enter your Username and Password. Click Login.


Click on My Account > My Details.


On the Edit My Details screen, enter your current password and change contact details as required.

Click Save when complete.

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