How does a Premium Functionality Employer add and manage a crew?

Premium Functionality Employers have the ability to create crews, which are groupings of RIW cardholders. There are two distinct types of crews:

  1. Company Crews
  2. Project Crews

Company crews are only able to be edited and managed by the Employer Administrators of a company, where Project Crews can also be managed by Advanced Project Administrators.

This instruction applies to the following RIW System User Roles: 

  • Advanced Project Admin
  • Employer Admin (Premium Functionality Employer)
  • Employer Admin - No Payment (Premium Functionality Employer) 
  • Employer Admin - Read Only (Premium Functionality Employer) 

Users with Advanced Project Admin credentials can only manage 'Project Crews'.

Step 1: Log in to the RIW System

Go to and login using your credentials. 

Step 2: Manage Crews shortcut

From the main dashboard, click on the Manage Crews shortcut.

Step 3: Creating a crew

Click the Add button to create a new crew

Step 4: Create crew details

Complete the Create Crew details.  If the Project field is populated, this this will be considered a project crew.  Click on Save when completed.

Step 5: Adding workers to the crew

From the Managed Crews screen, highlight the crew that requires cardholders to be attached to.  Then click on the Set Workers button.

Step 6: Set Crew Workers

From the Set Crew Workers screen, either click on the Search button and return all cardholders eligible to be attached to the crew, or use the search criteria to locate specific cardholders.

Step 7: Adding to Crew

Highlight the cardholder's details and click on the Add to Crew button.  The cardholder details will appear in the Crew Workers box.  Once completing the crew, click on the Save button.

Step 8: Removing cardholders from a crew

Highlight the crew from the Managed Crews screen and click on Set Workers. In the Crew Workers screen, highlight the cardholder to be removed and click on the Remove From Crew button.  Then click on the Save button.

RIW Knowledge Centre Article Link:

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