Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How are cardholders who hold multiple medicals managed?
Cardholders may hold multiple medicals at any given time, the validity periods of these medicals are detailed in What are the medical categories and expiry calculations used in the RIW System?
A cardholder can hold a valid Category 1 and Category 3 Medical simultaneously. This may be from them upgrading their category following a new role. If the worker has stepped into a position that is more safety critical, they may increase their medical assessment level.
Each RIW job role held can have different medical requirements built into the role and/or competencies.
The expiry dates reflected on the job roles are based on the National Standard (or for certain job roles, there are TfNSW’s Category 3 requirements).
These differing rules and requirements can result in the job role expirations being independent of each other.
Interaction between medicals may be impacted at the following medical, for example:
- If the cardholder is due for their Category 3 Medical, and the Medical Provider (AHP) deems the cardholder as Unfit for Duty, the RIW System will treat the cardholder as unfit for both Category 1 and the Category 3 medicals.
- If the cardholder is due for their Category 1 Medical and the AHP deems the cardholder as unfit for duty for the category 1, the Category 3 medical will not be affected.
If the cardholder is due to renew their Category 1 Medical, the AHP may deem the cardholder as Unfit for Duty for the Category 1, and may record the outcome as ‘Unfit for Categories 1 and 2, but fit for 3’ (in effect Category 3).
Consequently, the RIW System will treat this as a Category 3 Medical and set the new expiry date accordingly.
Work Restrictions and Multiple Medicals
Where multiple medicals are held by a cardholder, the work restrictions set by the most recent Medical Assessment will be used on the cardholder’s profile.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000153463
Did you find it helpful? Yes No
Send feedback