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How does the Web Card Reader display cardholders whose access is denied?
Under certain situations the RIW System will automatically deny access to a cardholder. These are:
- Cardholder is blocked;
- Cardholder has no current employer;
- Cardholder’s card has been cancelled;
- Cardholder does not hold a competency or job role that is required to access the chosen project, site or zone.
This article details how this will be displayed on a cardholders profile through the Web Card Reader.
This instruction applies to the following RIW System User Roles:
- Spot Checker
Step 5: Message - Access Denied
When the cardholder's access is denied, the only option available for selection will be to click OK (as shown below), which will record an Access Denied - System swipe on the RIW System.
The system will record the denied access swipe along with the reason for the denied access.
RIW Knowledge Centre Article Link:
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