Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does an Access Controller view and award pending site-based competencies using the Web Card Reader?
Pending Site-Based Competencies can be awarded to cardholders by an Access Controller through the Web Card Reader.
This instruction applies to the following RIW System User Roles:
- Access Controller
Step 3: Sub Menu
Click on the Photo at the top right hand side of the screen to access the sub menu.
Step 4: Location Requirements
Click on Location Requirements
Step 5: Listing of Location Requirements
The competencies can be awarded to cardholders at this point or later, if more convenient. To award from this view, select the relevant competency from the list and click the Award button.
Note: Having selected a competency from a long list, should the Award button remain inactive, scroll to the bottom of the list and you will find that an Expiry Date is required before being allowed to proceed with awarding the competency
Step 6: Award Mode Options
Step 7: Awarding complete
The competency will be removed from the list of scheduled competencies.
Swipe up/down to view a long list of scheduled competencies
RIW Knowledge Centre Article Link:
Did you find it helpful?Send feedback