View and award scheduled site-based competencies using the Web Card Reader

This article details how to view and award pending site-based competencies to a Rail Industry Worker using the Web Card Reader.

A scheduled site-based competency could be a toolbox talk or safety briefing that needs to be delivered during a set period defined by the project or site administrator.

NOTE: Site requirements are refreshed every 30 minutes, or when a user logs in or logs out of a Web Card Reader session.

This instruction applies to the following user role:

  • Access Controller


Login to the Web Card Reader at, following instructions in How to log in and use the Web Card Reader.


Click on your photo at the top right hand side of the screen to access the sub-menu.


Click on Location Requirements.

This option will show any prerequisite site-based competencies required by a Rail Industry Worker to access the current location.

The competencies can be awarded to the worker at this point or later, if more convenient. To award a competency from this view, click on the relevant competency from the list and click the Award button.

Note: Having selected a competency from a long list, should the Award button remain inactive, scroll to the bottom of the list and you will find that an Expiry Date is required before being allowed to proceed with awarding the competency


The name of the competency you have chosen to award will display on the top of the screen.  You now need to choose the Rail Industry Worker to award the competency by clicking on Award, and then choosing the appropriate icon (Camera, QR Scanner or Forgotten Card) and read/retrieve the worker’s card, following the onscreen instructions.

Once the RIW card has been swiped, the Rail Industry Worker profile will display.

To add evidence to the competency, click the Add Evidence button and then Browse to locate the evidence on your device.

Note: The Web Card Reader only supports evidence files in .jpg and.png formats and a maximum file size of 5Mb.

Next, click the Add button then Award.

When adding evidence on a mobile device, there is an additional option to use the device’s camera to take a photo of any supporting evidence.

Once the pending competencies have been awarded to all the relevant Rail Industry Workers, go to the Competencies menu, select Choose Competency then Scheduled. Click on the sub-menu of the relevant competency and select Mark as complete as shown below:

The competency will be removed from the list of scheduled competencies.

Article Link:

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.