Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How does a company cancel an RIW card?
A company may have reason to cancel an RIW card.
If the cancellation involves the ordering of a replacement RIW card due to loss or theft, please refer to our RIW Knowledge Centre article How does a company order or reorder a physical or virtual RIW card? A replacement fee is payable for replacement cards.
If the cancellation does not involve ordering a replacement RIW card, please contact the RIW Service Desk on firstname.lastname@example.org, detailing the reason for cancellation.
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