How does a company cancel an RIW card?

A company may have reason to cancel an RIW card.

If the cancellation involves the ordering of a replacement RIW card due to loss or theft, please refer to our RIW Knowledge Centre article How does a company order or reorder a physical or virtual RIW card?  A replacement fee is payable for replacement cards.

If the cancellation does not involve ordering a replacement RIW card, please contact the RIW Service Desk on, detailing the reason for cancellation.

RIW Knowledge Centre Article Link:

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