What is the Card Application Progress Report?


This article provides an overview of the Card Application Progress Report, which is available as an RIW System Existing Report.


The Card Application Report will display all cards applied for in a defined period, their production status and delivery details.



This instruction applies to the following RIW System User Roles:

  • Employer Admin
  • Employer Admin - No Payment
  • Employer Admin - Read Only


Step 1: Log in to the RIW System

Go to https://app.riw.net.au and login using your credentials. 


Step 2: Reports tab

Click on the Reports tab that is on the top of the screen.



Step 3: Existing reports

Click on the Existing Reports icon.



Step 4: Reports List

A list of RIW System default reports will appear.  Click on Card Application Progress Report.


Note: The Reports List displayed below may be different to the Report List surfaced for the logged on RIW System User, depending on the permissions granted to the RIW System User Role.




Step 5: Run report

On the Card Application Progress Report screen, enter in the Issue Date From and Issue Date To criteria to only return results for cards applied for a valid date frame (mandatory).  Click on Run Report button when complete.




Step 6: Report displays

The Card Application Progress Report screen will now display on screen.  The report details the status of all cardholder applications, providing the cardholders name, production status, card issue number, created and requested by user and the delivery address for the card.




Step 7: Export report

If required, the report can be exported to a CSV file by clicking on the Export button.  The following Export Report pop-up will appear, advising the report has been queued.  The report will be emailed to the logged in RIW System Users contact email.  Click OK to proceed.



The report will now be generated.



RIW Knowledge Centre Article Link:

https://support.riw.net.au/support/solutions/articles/51000176533


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