Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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Tablet Start Up Guide (Switch On)
This guide has been developed to provide the sequence on how to start up a kiosk from the powered down position.
A video demonstration can be found here.
This instruction applies to the following RIW System User Roles: {strike out those that do not apply}
- Helpdesk
- Network Manager
- Network Manager - Read Only
- Employer Administrator (Premium Functionality Employer)
- Employer Administrator (Premium Functionality Employer) - No Payment
- Employer Administrator (Premium Functionality Employer) - Read Only
- Employer Administrator
- Employer Administrator - No Payment
- Employer Administrator - Read Only
- Advanced Project Administrator
- Project Administrator
- Site Administrator
Step 1: Unlock the tablet case
Locate the key and unlock the case. The lock is on the left side of the casing.
Step 2: Power button
Lever the tablet at the top left corner and locate the power button on the top edge of the tablet with your finger. Press the power button for 5 seconds.
Step 3: Power Source
If the Flat Battery icon is displayed, check that the tablet is connected to the charger and the charger is plugged into an operational power point.
Step 4: Load Microsoft Windows operating system
The Microsoft Windows operating system will begin loading once the tablet has power. The tablet screen will have the following text displayed; Preparing Kiosk in the background - Please wait.
The loading of the operating system may take up to 20 minutes and is dependent on the speed and quality of the internet connection.
Step 5: Completion of process
Once the operating system loading process is completed, the main tablet screen will display. The tablet is ready for use.
RIW Knowledge Centre Article Link:
https://support.riw.net.au/support/solutions/articles/51000225659
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