Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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How can I submit a complaint or provide feedback about the RIW Program?
You can submit a complaint or provide feedback about our service through the Complaints Service Request available on the RIW website at https://www.riw.net.au/contact-us/request-a-service/?complaint.
You will need to include:
- A description of the issue
- The outcome you want
- Your contact details
Your complaint will be received by the RIW Service Desk, who will escalate the complaint to the appropriate governing body if required.
RIW Knowledge Centre Article Link:
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