How does a company add or update a site address?

This article details how a company can update or add a site address in the RIW System.

This instruction applies to the following user roles:

  • Advanced Project Admin
  • Employer Admin (where designated as a Contractor in Charge of a project)
  • Employer Admin - No Payment (where designated as a Contractor in Charge of a project)
  • Helpdesk
  • Project Admin
  • Site Admin


Go to and log in with your credentials.


Go to Administration > Site.


Find the site you wish to update, click on the row and Edit.


On the Site screen, add the Address Line, Suburb, State and Postcode.

To determine if the address can be validated, click on Test Address.
If the site is a greenfields site with no current street address, an approximate location will be determined by the suburb, state and postcode. Or try to use a close street location for a better match.

Click Save to set the address.

For more information about setting up a site, refer to How does a company create a site or edit site requirements?

For more information on how to use the map view, refer to How to use the map to view swipe activity at sites.

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