Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
Knowledge Centre Search
How does a Medical Provider record an Additional Medical Information item?
The article details how a Medical Provider User (Authorised Health Professional) can record an Additional Medical Information item in the RIW System.
For more information, please refer to What is additional medical information?
This instruction applies to the following user roles:
- Medical Provider User
On the main dashboard, click on Record Additional Medical Information.
On the Select Individual pop-up you will need to enter the cardholder's Surname, RIW Number and Date of Birth to access the record. Click Search.
Note: all three key pieces of information must be entered correctly to access the cardholder's profile.
When the details appear, click on the cardholder row and click Select.
The cardholder's profile will display on the Additional Medical Information tab. If a previous result has been recorded, you will be able to view the record.
To add a new record, click on Record Additional Medical Information.
The Record Additional Medical Information screen will display. Enter all mandatory data fields marked with a red asterisk ().
Once all details and pertinent records have been added, click Save.
A pop-up will confirm if you wish to record the additional medical information. Click OK.
The result will now display on the Rail Industry Worker's profile.
Did you find it helpful?Send feedback