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Below you will find a range of training, instructional and support information for using the RIW System. You can browse the various categories, or type keywords into the search box. If you are new to RIW, please view the Getting Started category.
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- About the RIW System
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What is a Virtual Access card?
A Virtual Access Card allows cardholders to access RIW project sites using their Apple or Android mobile phone. It is used at sites that have implemented the RIW PAC 2.0 solution with Gallagher access hardware. The card is available via the Gallagher Mobile Connect App.
The Virtual Access Card will only work at sites using the RIW PAC 2.0 (Gallagher) system and is separate from the virtual RIW card on the Vircarda app. Only cardholders with Job Roles that align with site requirements will be allowed on-site using their Virtual Access card.
To get a Virtual Access Card, you will need to request one via the RIW Service Request page. For information on how to request a Virtual Access Card, please click here.
Article link:
https://support.riw.net.au/en/support/solutions/articles/51000467149-what-is-a-virtual-access-card-
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