Do RIW cards expire?

No. RIW cards do not expire. After the June 2026 update there is no fixed card lifespan and no requirement to renew or replace your card on a set schedule.

Why does my card show an expiry date of 31/12/9999?

Following the June 2026 update, RIW cards will still display a system expiry date of 31/12/9999. This is just a placeholder used during the transition period and simply indicates that no fixed expiry applies. This field will be removed in a future release.

Do I need to renew my card?

No, you do not need to take any action. If your card is valid, then it will remain valid. 

I was expecting a renewal prompt — why hasn't it appeared?

The 5-year card renewal cycle has been removed. If you were expecting a renewal prompt, no action is required — your card is still valid and no renewal is needed.

What if I need a replacement card (lost, stolen, or damaged)?

Contact your Primary Employer or submit an RIW Update Existing Worker Service Request to arrange a replacement. Losing or damaging your card does not affect your RIW profile or compliance status.

Will there be further changes?

Yes. The 31/12/9999 expiry date display is an interim step. The expiry date field will be removed from cards in a future release as part of the broader transition to the 10-year identity check model.

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Article link:

https://support.riw.net.au/support/solutions/articles/51000521393

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